State Farm® Insurance Agent Adam Jurs

"Set me up and helped me out and even gave me a discounted price. Treated me like their own. I highly recommend, Andy, Gabby, and Tao I believe his name was helped me out a lot I do love your guys service but the price for my jeep insurance is pretty high for having a clean record"

"I love these girls. Alyssa, marti, Gabby and pam."

"Gabby was awesome."

"I had some questions re electric car insurance requirement and costs. I had the opportunity to talk with Monti. She was very courteous, professional and knowledgeable. It was a pleasure talking with and learning from Monti. Thank you!"

"Marti was great to work with. Makes everything pretty darn simple. We ask. She does it. Thanks!"

"Great service always! Angel was very helpful."

"I love the branch in Greenfield off of 40. They are so helpful and knowledgeable. Alysse assisted me with getting my vehicle covered in minutes. I would recommend them to anyone. -Mike"

"Alyssa helped me on telephone. She was pleasant and very knowledgeable. She insured my new vehicle, made a change to a remaining vehicle and offered to maintain our enrollment the safe driver program. She was very helpful. I even commented how smooth the process was for an insurance change."

"Extremely helpful and saved us some money. Very much appreciated. Thank you so much"

"Gabriele Was amazing she answered the questions needed and help me save money on combing my home and car insurance together. I appreciate her patience and willingness to give understanding. Thank you."

"Did a fantastic job. Helped me get what I needed. Timely manner, kind and courteous, and very helpful. Great worker! Thank you."

"Great agency with excellent communication for all their insurance services, auto, home, life etc. I would highly recommend. Angel always reaches out proactively with any changes including premium decreases!"

"I had a question about why my premium increased at the Carmel, Indiana location. I had a short conversation through text with a representative on 11/26/24, and they asked if 12/5/24 would work for a phone call. I said no but indicated that 12/6/24 would work. They never responded, so I followed up on 12/5/24. UPDATE 12/9/24: On 12/6/25 I received a call in response to my initial review. Marti called to inform me that premium adjustments were based on LexisNexis reports and gave me their number to contact them for more information. Jurs requested to speak with me after my initial review and we scheduled a call for 12/7/24. Quite quickly he accused me of including "incorrect information" in my review. This was shocking as he failed to approach the conversation constructively or professionally. Jurs said that my initial review made a team member cry and disclosed her name. While I apologized, he responded "that's what happens when you post something on a public forum". Despite his unprofessional and inappropriate comments I was hoping he could better explain my premium question to me. During the call I inquired and requested additional information to lower my premium. He had no knowledge of my initial premium inquiry or accident. After explaining my clean driving history aside from my recent accident he responded that premiums increase regardless of fault. Before ending the call he said would look into my request and asked me to revisit my initial review in light of his assistance. Right after the call I sent Jurs a screenshot that showed the communication between the State Farm representative and me. Despite explicitly asking him to review it he ignored my evidence entirely. On 12/8/25 I received a short email from Jurs encouraging me to purchase supplemental life insurance to bundle it with my auto insurance to "save" $50 every 6 months with no further explanation into my inquiry. Shortly after he sent me a screenshot of his laptop as proof of communication from his earlier statement and claims that I must have forgotten despite the fact that I followed up on 12/5/25. I told him that statement was false and asked him to review my screenshot for a second time however he ignored it again. His response to me—"What are you talking about? As I stated. WE responded. I can't take the fact you didn't receive a secured message from us." UPDATE 1/4/25: After sharing my experience on another platform Jurs mocked my review as my "feelings" and stated he "stands by his character," reinforcing his approach to customer relations. I also received a direct legal threat “your unprofessionalism, editing to show a one-sided opinion, and potentially harmful accusations could potentially be considered libel and defamation”. This threat came after posting a full screen recording of our conversation. My review is based on direct quotes, screenshots, and documented interactions, accurately reflecting my experience. After these interactions I switched to Drew Federau State Farm. Drew and his team took the time to thoroughly explain my premium increase breaking down all the factors and helped me identify the best discount options the same day I inquired. UPDATE 7/26/25: This update is to clarify the points made in response to the owner. I switched to Drew Federau on 1/12/25 when my policy period ended. When contacting me over the phone on 12/7/24 Jurs had no knowledge of my rate change, insurance information or initial premium question and did not provide me any further explanation into my inquiry. On 12/8/25 I received a short email from Jurs encouraging me to purchase supplemental life insurance to bundle it with my auto insurance to "save" $50 every 6 months with no further explanation into my inquiry. While it's unfortunate I had to share this negative experience, discrimination and threats against others are never acceptable and speak volumes about the integrity and professionalism. Best of luck addressing these issues in the future,"

"Mariah and Gabby as well as Morgan, I feel, have been thorough and confident in the services provided. In turn it has given me a level of confidence that Ive been seeking. And for that I am grateful Thank you JM Little"

"Marti was very patient, knowledgeable, and kind! Was happy to work with her!"

"Jenna was very helpful and efficient when I called for replacement I’d cards and the delectation of my home policy"

"Gabby was awesome! She took the time to explain everything and got everything taken care of over the phone!"

"Gabrielle help me get everything I need and treated me as a person thank you State Farm"

"Always pleasant to deal with!"

"Had Adam since I moved to greenfield he and all the office staff are great. But if you get a quote before you buy a car make sure you get it in an email or they will say they made a mistake and it won't go up $10 like they said but will go up $150 sad i had to cancel them after 7 years"

"Marti was fantastic and made things quick and easy!"

"Awesome office. Pam Carlton is very patient and explains things plainly and understandable. Thank you Pam God Bless 💙"

"Alyssa helped me understand my policy changes I made. Very knowledgeable. Highly appreciated"

"Talked August 14th with Alysse concerning how to handle the confirmation of our home security system yearly payment being made. Very helpful an checked with Corporate sent me an email right away. Thank you Alysse for your prompt assistance."

"Pam was amazing at going over all the details of my plans and making sure all my insurance needs were met."